Kuch saal pehle har sarkari kaam ka matlab tha lambi line, kai chakkar, aur "kal aana". Aaj kaafi kuch badal chuka hai. Yeh guide un 15 services par hai jo sach mein online ho jaati hain — aur woh kaam bhi batati hai jo abhi bhi office visit maangte hain.
1. Birth aur death certificate
Ab CRS (Civil Registration System) portal aur zyadatar municipal corporation websites par online application hota hai. Naye janm ke liye hospital khud registration kar deta hai; aapko sirf certificate download karna hota hai.
Purane records (jaise 1990 ka janm) ke liye aksar office visit lagta hai, kyunki digitisation sab jagah poori nahi hui.
2. Income, caste aur domicile certificate
Har state ka apna e-District portal hai — jaise UP ka e-Sathi, Maharashtra ka Aaple Sarkar, Delhi ka e-District. Application online, documents upload, aur certificate digitally signed PDF mein.
Processing 7-21 din leti hai. Tehsildar level par physical verification ho sakti hai.
3. Ration card
Naya card, member add/delete, aur address change — zyadatar states mein online. National Food Security portal se aap apna card status, entitlement aur nearest FPS shop bhi dekh sakte hain.
One Nation One Ration Card ke tehat ab aap kisi bhi state mein apna ration le sakte hain — bas Aadhaar biometric authentication chahiye.
4. Driving licence renewal
Parivahan Sarathi portal ("sarathi.parivahan.gov.in") par renewal online hota hai. 40 saal se upar walon ko medical certificate (Form 1A) upload karna padta hai.
Naya licence lene ke liye learner's test ab kai states mein ghar se online ho gaya hai, lekin driving test ke liye RTO jaana hi padta hai.
5. Vehicle RC — transfer, address change, duplicate
Parivahan portal par. Ownership transfer mein dono parties ka Aadhaar OTP consent chahiye. Hypothecation removal (loan chukane ke baad) bhi online ho jaata hai — bank se NOC lekar.
6. Property registration ke documents dekhna
Har state ka apna registration department portal hai. Aap dekh sakte hain: encumbrance certificate, market value, aur registered deed ki copy. Registration khud abhi bhi sub-registrar office mein hota hai (biometric ke saath), lekin appointment aur stamp duty payment online.
7. Pension — jeevan pramaan
Sabse bada badlav pensioners ke liye aaya hai. Digital Life Certificate (Jeevan Pramaan) ab ghar se ban jaata hai — smartphone ke face authentication se. Pehle har saal bank ya treasury jaana padta tha.
App download kariye, Aadhaar aur PPO number daaliye, face scan kariye — ho gaya.
8. EPF withdrawal aur transfer
EPFO ka unified portal. UAN activate hone ke baad: passbook dekhna, KYC update, online claim (Form 19, 10C, 31), aur job change par transfer — sab online. Claim aksar 7-20 din mein settle hota hai.
Zaroori: UAN par Aadhaar, PAN aur bank account verified hone chahiye, aur employer ne DOJ/DOE update kiya ho.
9. Income tax return aur refund
"incometax.gov.in" par ITR filing, e-verification aur refund tracking. Simple salaried cases mein pre-filled data aa jaata hai — aapko sirf verify karna hota hai.
10. Passport appointment aur re-issue
Application aur payment online; ek PSK visit zaroori hai biometrics ke liye. Kuch re-issue cases mein police verification bhi skip ho jaati hai.
11. Voter ID (EPIC) services
NVSP / Voter Helpline app par: naya registration (Form 6), address change (Form 8), naam correction, aur e-EPIC download. Booth aur BLO ki jaankari bhi milti hai.
12. Court case status
eCourts portal aur app par case number, party name ya advocate name se status dekh sakte hain — district courts se lekar High Court tak. Cause list aur next hearing date bhi.
13. Police services
Zyadatar states mein online: FIR status, lost article report (khoye hue document ke liye), tenant verification, aur character certificate application. Note: cognizable offence ki FIR ke liye aksar police station jaana hi padta hai; online sirf lost-report aur non-cognizable complaint hoti hai.
14. Electricity, water aur property tax
Har state utility ka portal, plus Bharat BillPay aggregators. New connection application bhi ab kai jagah online hai. Property tax municipal corporation ke portal par — kai jagah early payment par discount milta hai.
15. Scholarship aur skill programs
National Scholarship Portal aur state portals par. Skill India aur PMKVY courses ki registration bhi online.
Woh kaam jo abhi bhi office visit maangte hain
Realistic rehna zaroori hai. In cases mein aapko physically jaana hi hoga:
- Aadhaar mein mobile number ya biometric update
- Property registration ka final execution
- Driving test
- Passport biometrics
- Marriage registration (dono parties ki presence)
- Court appearances
- Cognizable FIR
Ek smart approach
Pehle official portal dhoondhiye, Google ke ad results nahi. Search results mein sabse upar aksar paid, fake sites hoti hain jo ₹500 "service charge" leti hain us kaam ke liye jo free hai. Official sites ".gov.in" ya ".nic.in" par hoti hain.
CSC (Common Service Centre) ek valid option hai agar aapke paas internet ya device nahi hai. Unke charges government-notified hote hain aur displayed hone chahiye. Receipt zaroor lijiye.
Har application ka record rakhiye. Ek folder banaiye — physical aur digital dono — jisme har application ka number, date aur receipt ho. Yeh follow-up ke waqt sabse zyada kaam aata hai.
Grievance system use kariye. Agar koi application 30 din se zyada atki hai, to CPGRAMS ("pgportal.gov.in") ya state grievance portal par shikayat file kariye. Yeh sach mein kaam karta hai — har complaint track hoti hai aur nodal officer ko jawab dena padta hai.
Bharat AI Sathi ke Government section mein 270+ services ke liye eligibility, documents aur official links ek jagah mil jaate hain — lekin application hamesha official government portal par hi kariye. Hum ek independent guidance platform hain, sarkari website nahi.